Legal

Privacy Policy

Last updated: July 2026

This Privacy Policy explains how Steel Guitar Radio ("we," "us," or "the station") collects, uses, and shares information when you visit our website, listen to our stream, or make a purchase from our store.

Placeholder notice: This is placeholder language for development. Have final terms reviewed by qualified counsel before launch.

Information We Collect

We collect the following categories of information:

Contact details you provide: your email address when you join our newsletter, and the name, email, and message content you submit through our contact, song-request, artist-submission, and advertising-inquiry forms.
Order information: when you buy merch, our checkout and payment providers collect your name, shipping and billing address, email, and order details. We do not store full payment-card numbers on our servers.
Usage and device data: analytics cookies and similar technologies collect information such as pages viewed, listening sessions, referring site, browser type, and general location (derived from IP address).
Communications: any correspondence you send us.

How We Use Your Information

To operate the stream, website, and station store.
To send newsletters and updates you have requested (you can unsubscribe at any time).
To respond to your messages, song requests, submissions, and inquiries.
To process, fulfill, and provide support for merch orders.
To understand how the site is used and improve our programming and content.
To protect the security and integrity of our services and comply with legal obligations.

Cookies & Analytics

We use essential cookies to keep the site and player working, and analytics cookies to measure traffic and listening. You can control cookies through your browser settings; disabling some cookies may affect site functionality. Where required, we will present a cookie-consent choice.

Third-Party Service Providers

We share information with trusted service providers only as needed to run the station and store. These may include:

E-commerce & payments (for example, Shopify and Stripe) to host the store and process transactions securely.
Email & newsletter providers to deliver messages you've subscribed to.
Analytics providers to measure site and stream usage.
Streaming & hosting providers that deliver the audio stream and this website.

These providers process data under their own privacy terms and only for the purposes described here. We do not sell your personal information.

Data Retention

We keep personal information only as long as necessary for the purposes above or as required by law—for example, retaining order records for tax and accounting and keeping newsletter subscriptions until you unsubscribe.

Your Rights & Choices

Depending on where you live, you may have the right to access, correct, delete, or export your personal information, to opt out of marketing, and to object to certain processing. To exercise any of these rights, contact us at info@steelguitarradio.com. You can unsubscribe from emails using the link in any newsletter.

Children's Privacy

Our services are intended for a general audience and are not directed to children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised “Last updated” date.

Contact Us

Questions about this policy? Email us at info@steelguitarradio.com.